Seminar @Sea: Royal Caribbean training on the high seas

The marketing agency KITICON GmbH & Co. KG and acvis GmbH have started working together to further strengthen Travcom24 as one of the most innovative content management systems (CMS) for travel agencies and tour operators. KITICON supports acvis with 1st-level support, targeted press and marketing work, and the development of a comprehensive training and information concept for the customizable complete solution.

Travcom24, developed by acvis GmbH, is a CMS specially designed for the travel industry that sets new standards in its category. It enables travel agencies and tour operators to create individual sales websites with just a few clicks. The system offers interfaces to common booking platforms as well as expansion options such as a live chat, integrated offer functions, price alerts, a list of favorites and dynamic travel advice. In addition, Travcom24 already enables the creation of websites that meet the requirements of the German Accessibility Improvement Act and thus offers a future-proof solution for barrier-free digital offers. Already successfully in use on numerous websites, the system has proven itself in practice and impresses with its performance and flexibility, including at the tour operators Coral Travel, the luxury travel sales portal Just Travel, the special organizer Golfreisen.com and the TUI Travel Star Travel Center Stuttgart.

“We help travel companies in seamlessly integrating Travcom24 into their processes — from the initial consultation to ongoing use,” explains Ilka Wymar, Commercial Director at KITICON. “Our expertise in support and marketing helps customers to optimize their online presence and make booking processes more efficient. ”

Christian Helbling, CEO of acvis GmbH, adds: “By working with KITICON, we offer our customers an even more comprehensive service. The combination of technological innovation and professional customer support makes Travcom24 one of the most powerful solutions for the travel industry. ”

Thanks to its modular design, Travcom24 adapts flexibly to the growing requirements of the industry. In addition, the intuitive modular system enables quick and easy adaptation to individual requirements without in-depth technical knowledge. Together, KITICON and acvis plan to further develop the system and support even more companies in their digital transformation. Many other innovations that will take daily travel sales to a new level are already planned — among other things, KITICON will soon be launching a series of webinars on this topic. Interested parties can find out more about Travcom24 in a non-binding initial consultation with Wymar [book an appointment HERE].

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(Bonn, 13.01.2025) KITICON Global Networks, the international marketing agency based in Bonn that specializes in tourism, has recruited experienced industry expert Ilka Wymar as Commercial Director. The tourism expert contributes around 30 years of professional experience in digital travel sales and e-commerce. From now on, she will play a key role in shaping the strategic growth and market presence of the agency and its clients.

With her technical understanding and solution-oriented way of thinking, Wymar will accompany the digital transformation for the agency's tourism clients. Her expertise is required in topics such as booking technologies, user experience & conversion optimization, as well as transition to accessible websites. In addition, her extensive experience in marketing and online sales will further strengthen KITICON Global Networks' offering.

“We are delighted to welcome Ilka Wymar to our team as an experienced tourism expert and at the same time as a creative and open personality. With her experience, KITICON can significantly expand its portfolio once again” says Managing Director Tina Kirfel. “Thanks to her extensive industry contacts and her e-commerce expertise, she bridges the gap between sales and technology - a win-win situation both for our team and our customers.”

Ilka Wymar has extensive experience in the industry. She began her career as a travel agent, after which she worked in online sales and travel consulting. One of her stations was the online portal ebookers.com, where she gained extensive knowledge in marketing, sales, interface management and booking systems over ten years as Head of Product and Content Management DACH. From 2012 to 2021, she supported small and medium-sized companies and travel agencies as an independent consultant in the digitalization and development of new marketing and sales concepts. She also worked at AMONDO for around 9 years as an e-commerce manager and sales manager. Kirfel and Wymar both have many years of expertise in the cruise market and have already worked closely together in recent months on the development of a cruise portal.

“I'm looking forward to bringing my expertise to KITICON and rounding off the agency's portfolio. With my passion for UX, booking technologies and data quality, we can open up new perspectives for our clients and shape the digital transformation together.”

(Darmstadt, 01.10.2024) From September 15 to 22, 2024, a group of ten selected sales partners from Germany, Austria and Switzerland were invited by Royal Caribbean International, Executive Cruises (PSR of the shipping company for the DACH market) and flight partner Condor to experience the impressive offer on board the Allure of the Seas. In addition to product training sessions, discussion rounds and activities on board, the “Perfect Day at CocoCay” on Royal Caribbean's private island was also an integral part of the program.

Alexandra Gärtner, RTK Area Manager, is impressed by CocoCay: “The Caribbean island offers a perfect mix of relaxation and action for all guests, regardless of age. I was particularly impressed with the service in all areas of the island - the staff was incredibly attentive, friendly and always keen to provide guests with a first-class experience!”

“Allure of the Seas fascinated me with its diverse offerings — from the gastronomy and shows to the numerous leisure activities on board,” says Jens Scheidereiter, Managing Director of Select Holidays. “I tried out the FlowRider surf simulator myself and I'm delighted that the modernized Allure of the Seas is set to sail the Mediterranean in 2025.”

On board, the participants experienced the shipping company's spectacular entertainment program and were also able to sample the culinary diversity. At the end of the trip, the group was able to marvel at the largest cruise ship in the world, the Icon of the Seas, and take their first impressions home with them. The trip was accompanied by Arik Vollmer (Country Manager of the DACH market of Executive Cruises), David Hearn (Senior Key Account Manager North Europe) and David Fernández-Müller (Key Account Manager of Royal Caribbean International), as well as Janik Vogel from the marketing agency KITICON Global Networks. André Horn, Head of Sales at Condor, was also on site.

For Country Manager Arik Vollmer, the trip to the USA and Caribbean was a complete success: “We were able to introduce our product to our sales partners on the trip and convince them of the uniqueness of the concept.”